As a disruptor in the logistics enablement space, CargoFL has the distinction of serving multiple Fortune 500 companies. As a core tech team however, they were wary of the potential data security issues that could come up while scaling across continents. The Indian market, particularly after COVID, witnessed a surge in tech product adoption, leading enterprises to mandate software compliance. CargoFL aimed to meet compliance requirements for global markets and solidify their place in the Big Boys League.
Charting the Future of Logistics with Strengthened Information Security
Location:San Francisco, USA
Industry: SaaS
The Context
As a disruptor in the logistics enablement space, CargoFL has the distinction of serving multiple Fortune 500 companies. As a core tech team however, they were wary of the potential data security issues that could come up while scaling across continents. The Indian market, particularly after COVID, witnessed a surge in tech product adoption, leading enterprises to mandate software compliance. CargoFL aimed to meet compliance requirements for global markets and solidify their place in the Big Boys League.
Deepesh Kuruppath CEO, CargoFL
The beauty of your product is the convenience of automation combined with the unmatched human expert support. This ensures full clarity from the bottom to the top level, which is crucial for us to display the mark of quality and enhance customer trust.
Challenges
Inadequate Visibility and Knowledge of Compliance Status
Compliance requirements, documentation, and auditor submissions seemed like an impenetrable "black box" to them. They yearned for a solution that could shed light on their compliance status in detail, providing insights into the measures already implemented and those still pending.
Ensuring Trustworthy Vendor Selection
CargoFL was keenly aware of the presence of unscrupulous vendors issuing fraudulent certificates in the market. They sought a company with a reputable track record and ethical practices in the compliance arena. So while most options seemed similar, a credible referral from another startup, was pivotal in finalizing the compliance partner.
Time and Resource Constraints
Anticipation of significant obstacles in conducting compliance efforts in-house, is an issue faced by most early stage companies. CargoFL recognized the extensive time commitment demanded by the compliance process, from document creation to customization. In most cases it means scouring the internet for templates, modifying them to align with their specific requirements.
The Solution
Recognizing the need for streamlined processes and enhanced efficiency, Scrut implemented a comprehensive solution tailored specifically to CargoFL’s requirements. This enabled them to level up on 2 fronts – firstly, in terms of approaching international clients, they were more equipped, due to now existing certifications; and secondly, they leveraged the employee management portal and the extensive 75+ integrations which resulted in getting more mature from a process perspective across HR, IT, and web development security.
Lastly and most importantly, visibility was the top priority for CargoFL – both in terms of having an internal view of documents and evidence collected, as well as an external view of the Trust Vault for customers.
We have a go-to place now to discuss new certifications and how to get them. It’s much easier with Scrut.
The Impact
Empowered decision making
Compliance requirements, documentation, and auditor submissions can complicate things for startups. Hence it was imperative for Scrut to provide detailed visibility into their compliance status. Now they were able to access comprehensive information to understand their compliance position and identify the remaining necessary steps with confidence. This empowered CargoFL to make informed decisions and take proactive measures to ensure compliance.
Constant & dependable support
Due to compliance being an extra sensitive space in terms of legalities, only a partner with ethical practices and competence could ensure peace of mind and a secure compliance partnership. Scrut’s history of catering to the unique requirements of early stage companies, along with our security-first approach, meant constant guidance till the end of the line.
Streamlined efficiency
The compliance process, including document creation and customization, is quite time-consuming. Scrut's platform with 45+ pre-built document templates saved CargoFL considerable time and effort by eliminating the need for extensive manual work. They were now able to focus on other critical aspects of their business, and expedite their compliance efforts and meet deadlines more efficiently. Overall this reduced the burden on their internal team, resulting in improved productivity and cost-effectiveness.